In today’s healthcare landscape, patient experience goes far beyond simply treating a diagnosis, it’s about healing the whole person. Since COVID, both public and private healthcare systems have faced the heavy weight of compassion fatigue, leaving many patients feeling like numbers rather than people. Yet patients are craving empathy, connection, and hospitality just as much… Continue reading How Many Patients Are You Losing to Poor Patient Experience Right Now?
How Many Patients Are You Losing to Poor Patient Experience Right Now?
